Careers

Careers at Wonderfill Refillery

Thank you for your interest in working with us at Wonderfill Refillery!

We are currently fully staffed. However, if you're passionate about sustainable living and love sharing that passion with others, we'd love to hear from you. Please email your resume and cover letter to Cora Hageman at wonderfillrefillery@gmail.com. Be sure to specify whether you are looking for a full-time (FT) or part-time (PT) position. We'll keep your information on file and reach out when opportunities arise!

Title: Sales Associate

Reports to: Owner

Role Summary:

As a Sales Associate at Wonderfill Refillery, you will play a key role in providing an outstanding customer experience to individuals looking to reduce waste. You will help educate customers on sustainable living practices and product knowledge while performing essential operational tasks. Your responsibilities will include running the register, assisting with store cleanliness, merchandising, and other duties. You'll represent the Wonderfill Refillery brand, offering courteous, informative, and efficient service to every customer.

Role Responsibilities & Expectations:

  • Provide excellent, friendly, and informative customer service.
  • Engage with customers, sharing product knowledge and zero-waste practices from personal experience.
  • Process payments, manage the cash register, and perform opening/closing duties, including balancing the register and following the bank deposit process.
  • Educate customers on sustainable product selections using product information, sampling, and available resources.
  • Maintain a professional and courteous relationship with customers and co-workers, fostering a positive, inclusive work environment.
  • Participate in workshops, meetings, and educational opportunities to enhance customer experience and build brand trust.
  • Protect company assets, including cash control, inventory, and the physical store facility, ensuring adherence to loss prevention standards.
  • Perform regular maintenance, including cleaning shelves, backrooms, windows, store areas, bathrooms, and floors.
  • Support management with merchandising, promotions, and operational standards.
  • Execute company policies and quality control standards for bulk and liquid products.
  • Ensure that the Wonderfill Refillery rewards program is consistently promoted.
  • Follow personal appearance and work schedule policies.
  • Flexibility to work at different store locations, if needed.
  • Ability to lift up to 45 lbs. occasionally and 10 lbs. frequently.

Benefits:

  • Paid Time Off
  • 20% Employee Discount on In-Store Purchases

Wonderfill Refillery is an equal opportunity employer and is committed to creating a diverse team. We welcome all individuals for employment without regard to race, religion, age, sex, gender, disability, national origin, citizenship status, sexual orientation, familial status, military status, or any other characteristic protected by applicable federal, state, or local law.