Accessibility
Last Updated: September 25, 2024
At Wonderfill Refillery, we are deeply committed to creating an inclusive, welcoming experience for every member of our community. We believe that accessibility is a human right, and it’s our responsibility to ensure that both our online store and physical location are accessible to everyone, regardless of ability.
As a small, woman-led business preparing to open our first storefront, we are actively working to implement accessibility improvements across our website and customer experience. We recognize that accessibility is not a one-time project, it’s an ongoing process, and we are learning and improving every day.
Our Accessibility Approach
We strive to meet the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 and follow the principles of the Section 508 Amendment to the Rehabilitation Act of 1973. These guidelines help ensure that digital content is more inclusive and compatible with assistive technologies.
Our ongoing efforts include:
- Enhancing website navigation and overall usability
- Improving compatibility with screen readers and other assistive tools
- Adding meaningful alternative text for images and non-text elements
- Ensuring appropriate color contrast and readable font choices
- Simplifying layouts and minimizing cognitive load
- Testing across multiple devices and accessibility tools
Our Physical Storefront
As we prepare our brick-and-mortar location in Cookeville, Tennessee, we are committed to making it a space that is safe, welcoming, and functional for all. This includes:
- Ground-level access or ramp options
- Wide aisles for mobility devices
- Clearly labeled signage
- Flexible service options for customers with varying needs
We welcome all suggestions to make our space more inclusive and accommodating.
Our Commitment to Continuous Improvement
We monitor our site regularly to identify and remove barriers, and we take every accessibility inquiry seriously. While we may not have every solution in place yet, we are actively working toward full accessibility and are committed to transparency in that process.
Your feedback plays a crucial role in helping us grow and serve you better.
Need Help or Have Feedback?
If you experience difficulty accessing any content on our site, or if you have specific feedback or suggestions to help us improve, we want to hear from you.
📧 Email us at: wonderfillrefillery@gmail.com
We aim to respond within 1–2 business days and will make every reasonable effort to address your concerns promptly and respectfully.
Thank you for being part of the Wonderfill community. Your patience, feedback, and support help us build a better, more inclusive experience for all.
— Wonderfill Refillery LLC
Committed to accessibility, inclusion, and community care.