Refill in store
hi. weigh. refill. pay.
Refilling is the heart of what we do — and it's easier than you think. Bring whatever empty container you've got, fill it with exactly what you need, and skip the throwaway packaging. Here's how it works, plus how to keep your jars fresh between visits.
The four steps
How to shop at the refillery.
- 01 — hi.
Bring a clean container.
Any jar, bottle, or pouch works — peanut butter jars, old shampoo bottles, deli containers, anything that seals. New to refilling? Borrow one from our take-a-jar / leave-a-jar shelf, free of charge.
- 02 — weigh.
Weigh the empty (the tare).
Set your empty container on one of our scales and tap tare. We'll write the weight on the lid in dry-erase marker so you only ever pay for what's inside.
- 03 — refill.
Fill up at the bar.
Choose from 25+ refills — shampoo, conditioner, dish soap, laundry supplies, hand soap, lotion, cleaners, oils, stain removers, body wash, dry goods. Pump or scoop as much (or as little) as you need.
- 04 — pay.
Bring it to the counter.
We'll re-weigh, subtract your tare, and charge by the ounce. That's it — no waste, no packaging, and a smaller cart of clean stuff to take home.
New here? Don't worry — a real human will walk you through it. There are no silly questions at the refill bar.
Before you refill
Sanitizing your refillable jars.
A clean container makes a better refill — fresher product, longer shelf life, no cross-contamination between yesterday's lotion and today's olive oil. Five minutes of prep at home, and your jars are ready for years of reuse.
A quick rule of thumb:
If you wouldn't drink out of it the way it is, it's not ready to refill.
1. Empty & rinse thoroughly.
Use the last drops at home — don't bring in a half-full bottle. Rinse with warm water until no residue, suds, or scent remains. Old soap residue can contaminate a fresh refill.
2. Wash with hot, soapy water.
Hand-wash the jar, lid, and pump (if removable) with hot water and dish soap. Use a bottle brush to reach the bottom and threads. For pumps, run hot water through the tube several times.
3. Sanitize for food & body products.
If refilling oils, vinegars, honey, lotions or anything that touches your body or food, sanitize after washing. Submerge in boiling water for 5 minutes, or rinse with a 1:1 white vinegar + water solution, then rinse clean.
4. Dry completely — really.
Water left in a container will dilute your refill and can grow mold. Air-dry upside down on a rack for at least 8 hours, or until you can't see or feel any moisture inside. Lids and pumps too.
Yes, please.
- · Glass jars & bottles (any size)
- · Sturdy plastic bottles with intact pumps
- · Stainless steel growlers & tins
- · Reusable produce bags for dry goods
- · Lids that seal properly
Not this time.
- · Cracked, chipped, or rusted containers
- · Anything still wet or sticky inside
- · Containers that smell strongly of the previous product
- · Single-use plastic bags or films
- · Lids that don't fit the jar you brought
Ready when you are.
Stop in any time during open hours — no appointment needed. Bring a friend, bring your jars, bring your questions.